DTUK2010

F ollowing the success of pre- vious events Northern Ire- land, Dental Protection is pleased to be offering two further events in Belfast and Derry. Responding to feedback from members, Dental Protection is presenting two ‘Discovering the H Factor’ events, which had been a resounding success when they were delivered at venues across the Republic of Ireland earlier in the year. The events will take place during October 2010 when speakers Hugh Harvie and Brian Edlin will discuss the ‘H’ Factor – human nature – and will explore why it may not be pos- sible to keep all of our patients happy all of the time. These team-focused evening lectures are designed to help all members of the practice identify difficult patients in advance, in or- der to adopt techniques and prac- tices to assist them in proactive, as well as reactive, management. The session will also explore the ethical standards expected by the GDC, and provide examples of situations where litigation could have been avoided. Dates for your diary Wednesday 13 October – City Ho- tel, Derry (Hugh Harvie present- ing) Thursday 14 October – Belfast Waterfront, Belfast (Brian Edlin presenting) The lectures are open to all members of the dental team and cost £60 for DPL members, £50 for DPL Xtra members (prac- tice programme) and £75 for non-members. Accompanying staff members (dental nurses, technicians, receptionists and practice managers) can attend free of charge. Including 1.75 hours verifi- able CPD for all members of the dental team who are GDC- registered, the evening will also give delegates a chance to meet some of the Dental Protection advisory team face to face and to familiarise themselves with the wide range of benefits available to members. The H Factor joins a grow- ing list of prestigious educational events organised by Dental Pro- tection that includes the team- based regional Horizons events, the Premier Symposium organ- ised in conjunction with Schülke and the Young Dentist Confer- ence in association with the BDA and BDJ. For more information, del- egates can visit www.dentalpro- tection.org/newsnevents/events/ hfactor or contact events@den- talprotection.org. DT Discovering the H Factor Dental Protection brings two events to Northern Ireland Brian Edlin Hugh Harvie ‘These evening lec- tures are designed to identify difficult patients in advance’ August 2-8, 201030 Events United Kingdom Edition

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