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News LAB TRIBUNE | July 20102E CorrectionsLT LabTribunestrivestomaintaintheutmost accuracy in its news and clinical reports. If you find a factual error or content that requires clarification, please report the details to Managing Editor Sierra Rendon at s.rendon@dental-tribune.com. Publisher & Chairman Torsten Oemus t.oemus@dental-tribune.com Vice President Global Sales Peter Witteczek p.witteczek@dental-tribune.com Chief Operating Officer Eric Seid e.seid@dental-tribune.com Group Editor & Designer Robin Goodman r.goodman@dental-tribune.com Editor in Chief Laura Kelly l.kelly@dental-tribune.com Managing Editor/Designer Implant, Endo & Lab Tribunes Sierra Rendon s.rendon@dental-tribune.com Managing Editor/Designer Ortho Tribune & Show Dailies Kristine Colker k.colker@dental-tribune.com Online Editor Fred Michmershuizen f.michmershuizen@dental-tribune.com Account Manager Gina Davison g.davison@dental-tribune.com Account Manager Humberto Estrada h.estrada@dental-tribune.com Marketing Manager Anna Wlodarczyk a.wlodarczyk@dental-tribune.com Marketing & Sales Assistant Lorrie Young l.young@dental-tribune.com C.E. Manager Julia Wehkamp j.wehkamp@dental-tribune.com Dental Tribune America, LLC 213 West 35th Street, Suite 801 New York, NY 10001 Phone: (212) 244-7181, Fax: (212) 244-7185 Published by Dental Tribune America © 2010 Dental Tribune America. All rights reserved. Dental Tribune makes every effort to report clinical information and man- ufacturer’s product news accurately, but cannot assume responsibility for the validity of product claims, or for typographical errors. The publisher also does not assume responsibility for product names or claims or state- ments made by advertisers. Opin- ions expressed by authors are their own and may not reflect those of Dental Tribune America. LAB TRIBUNE The World’s Dental Lab Newspaper · U.S. Edition you get to know your clients on a more intimate level. This is a great way to retain your customers. As you speak to a clinician, you will understand what he/she likes and dislikes. Over time, you will under- stand your client’s personal prefer- ences and gain his or her trust. This is crucial when the time comes that another lab stops by your client’s office and tries to gain his or her business. When both clinical and laboratory teams are on the same page, every- thing falls into place. The clinician and the patient are delighted with the esthetics and the functionality of the restoration. The laboratory is recognized for a job well done. We can all breathe a sigh of relief. As for me, the technical advisor, the greatest sense of gratitude comes when I get those Saturday morn- ing voicemails, thanking me for Jane Doe’s case ... speaking of which, I just got another voicemail I have to check — it must be about John’s case. f LT page 1E Kevin Kim began in the dental lab industry as an outside sales repre- sentative for a small lab in Anaheim, Calif. While attending Los Angeles City College’s dental technology pro- gram, he was taken under the wing of the late John C. Ness, CDT, of Pro- ductivity Training Corporation. Cur- rently, Kim works as a technical advisor for Keating Dental Arts in Irvine, Calif. About the authorLT LT AD By Fred Michmershuizen, Online Editor Increasing numbers of elderly people and more demand for high- quality dental esthetics are cited among reasons for an increase in global demand for the services of dental laboratories. According to a recent report, the world market for dental laboratories is projected to exceed $14.5 billion by 2015. The report, by Global Industry Analysts, a publisher of market research, states that dental labora- tories are witnessing a significant increase in demand for dental pros- thetics as well as other restoratives. The report also cites the increas- ing purchasing power of the Baby Boomer generation as another factor driving the dental laboratory mar- ket. The United States represents the largest market for dental labora- tories worldwide, according to the report. The threat of outsoucing, the scar- city of technicians and the availabil- ity of modern restorative technolo- gies and systems are driving dental laboratories to deliver quality dental restorations to dentists on time. Out- sourcing is a key element in the U.S. dental laboratory industry. The report, titled “Dental Labo- ratories: A Global Strategic Business Report,” provides a comprehensive review of dental laboratories, mar- ket trends, recent industry activity and focus on market participants. The study analyzes market data and analytics in terms of value sales for regions, including the United States, Canada, Japan, Europe, Asia Pacific, Latin America and the rest of the world. Key players profiled in the report include 1st Dental Laborato- ries, Attenborough Dental, Cham- plain Dental Laboratory, Dental Services Group, iDent Dental Lab, Lord’s Dental Studio, Knight Den- tal Design, National Dentex Corp., Southern Craft Dental Laboratory, Utah Valley Dental Lab and others. The report is available for purchase from Global Industry Analysts. More information is avail- able at www.strategyr.com/Dental_ Laboratories_Market_Report.asp. (Source: Global Industry Analysts) Global lab revenues projected to exceed $14.5 billion by 2015 ‘Outsourcing is a key element in the U.S. dental laboratory industry.’ LT